LIFETIME WARRANTY

At CIWOtech™, we utilize the best materials available and leverage our extensive manufacturing knowledge gained over the last 30+ years to produce the highest quality scanner, personal computer, hand-held straps and accessories in the industry. All of our products are covered by a Lifetime Warranty, which includes the following

· Manufacturing defects

· Failures or breakage that render part or all of your product to become non-functional

Our Lifetime Warranty does not cover:

· Cosmetic blemishes, scratches, stains or normal wear and tear

· Failures or breakages due to misuse, neglect or intentional damage

· Natural breakdown of colors and materials over extended time and use

If your product covered by this warranty fails due to a manufacturing defect, we will repair it without charge, or replace it, at our discretion. Only original, unaltered, and unmodified items and workmanship are covered. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

The products eligible for the Lifetime Warranty are covered to the original owner, for the lifetime of the product. Unfortunately, this does not mean your lifetime.

Your CIWOtech™ strap or accessory may not survive the ripe old age of 70, although we do have many customers send us a strap or a photo of a strap that they have been using for 30+ years.

To initiate a Warranty Claim, contact Customer Service at: info@optechusa.com

This warranty is only available in the United States. CIWOtech™ is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or lost or destroyed personal property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitations on the duration of the warranty may not apply to you. This warranty gives you specific legal rights; you may have other rights, which vary from state to state.

This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.